Upwork Connects Explained: Uses, Refund Policy, Price, Promo Code

Upwork is one of the leading platforms for freelancers, offering countless opportunities to connect with clients worldwide. A vital part of this ecosystem is Upwork Connects, a system that plays a crucial role in helping freelancers apply for jobs and manage their profiles effectively.

In this blog, we’ll break down what Upwork Connects are, their importance, major uses, how to earn them, and strategies to overcome challenges—especially for new freelancers.

What Are Upwork Connects?

Upwork Connects are tokens or credits that freelancers use to apply for job postings on the platform. Think of them as “entry tickets” that allow you to access job opportunities.

For every job posting on Upwork, a certain number of Connects is required to submit a proposal. The number varies depending on the nature and demand of the job. For instance, a basic job might require 4 Connects, while premium or high-paying jobs may need 6–8 Connects.

The purpose of Connects is to maintain a level of seriousness and professionalism on the platform by reducing unwanted or irrelevant job applications. It ensures that freelancers apply for jobs thoughtfully, focusing on their skills and expertise.


Why Are Upwork Connects Important?

Upwork Connects are crucial for freelancers because, without them, you can’t apply for jobs. Here’s why they matter:

  • Focused Applications: The system encourages freelancers to carefully choose jobs that align with their skills and experience.
  • Better Client Experience: Connects ensure that clients receive proposals from serious and qualified freelancers.
  • Professionalism: By limiting applications, Connects promote a more professional environment on the platform.
  • Healthy Competition: The system fosters competition, ensuring that only the best proposals stand out.

In short, Connects aren’t just a resource; they’re a tool to help you succeed by applying strategically and efficiently.


Major Uses of Upwork Connects

Here’s how freelancers use Connects on Upwork:

  • Submitting Proposals: Connects are used to send job proposals to clients.
  • Boosting Proposals: Freelancers can spend extra Connects to make their proposals more visible to clients.
  • Signaling Availability: Freelancers can use Connects to activate an availability badge, letting clients know they’re open for work.

Earning and Purchasing Connects

How to Get Free Upwork Connects

  • Create Your Profile: New freelancers often receive a one-time bonus of 50 Connects upon completing their profile.
  • Monthly Perks: Freelancers on the Basic plan may receive 10 free Connects monthly. Those on the Freelancer Plus plan get 100 Connects per month.
  • Rising Talent Badge: Earn this badge and receive 30 free Connects.
  • Skill Certification: Passing Upwork Skill Certifications awards a one-time bonus of Connects.
  • Promotional Rewards: Upwork occasionally offers free Connects through special promotions or events.

Guide to Buying Upwork Connects

Understanding Upwork Connects Pricing

  • The current upwork connects price is set at $0.15 per Connect
  • Cost varies by region (including different pricing for India and other countries)
  • Bulk purchases offer better value for money
  • Prices are subject to change based on Upwork’s policies

Upwork Connects Price Structure

Basic packages for upwork connects purchase include:

  • 10 Connects: $1.50
  • 20 Connects: $3.00
  • 40 Connects: $6.00

Value Packages

  • 60 Connects: $8.70 (save 3%)
  • 80 Connects: $11.40 (save 5%)
  • 100 Connects: $14.00 (save 7%)

How to Purchase Connects

  1. Log into your Upwork account
  2. Navigate to Settings > Connects
  3. Click “Buy Connects”
  4. Choose your preferred package
  5. Complete payment using available payment methods:
  • Credit/Debit Cards
  • PayPal
  • Local payment options (varies by country)

Ways to Get Free Connects

  • New freelancer bonus: Get 40 free Connects upon joining
  • Rising Talent status: Earn additional free Connects
  • Agency accounts: Receive monthly Connect allowances
  • Special promotions and events
  • Referral bonuses (when available)

Upwork Connects Promo Code Opportunities

  • Look for promotional emails from Upwork
  • Check your notification center for special offers
  • Seasonal discounts during major holidays
  • First-time purchase discounts for new users
  • Membership tier bonuses

Tips for Cost-Effective Connect Purchase

  • Buy in bulk to save money
  • Watch for seasonal sales
  • Subscribe to Upwork newsletters for promotional codes
  • Compare membership tiers for best value
  • Consider annual prepaid options if available

Connect Pricing for Different Membership Tiers

Basic (Free)

  • Standard Connect pricing
  • No monthly Connect allowance

Freelancer Plus

  • Monthly Connect allowance included
  • Discounted rates on additional Connects
  • Rollover unused Connects

Business & Enterprise

  • Larger Connect allowances
  • Better bulk purchase rates
  • Special promotional offers

Remember that while Connects are an investment in your freelancing career, strategic use and smart purchasing decisions can help manage costs effectively. Always check current prices on Upwork’s website as they may be updated periodically.

(Prices may vary, so check Upwork for updates.)


Refund Policy for Connects

Situations Where Connects Are Refunded

Client Cancellation Before Contract Formation

  • Connects will be automatically refunded if the client cancels the job posting before selecting any freelancer
  • This applies even if you’ve already had initial discussions with the client through the proposal
  • The refund is typically processed within 24-48 hours of the job cancellation

Terms of Service Violations

  • When Upwork removes a job posting due to Terms of Service violations, all freelancers who submitted proposals will receive their Connects back
  • Common violations include:
  • Job posts promoting illegal activities
  • Clients requesting work outside of Upwork’s platform
  • Fraudulent job postings
  • Discriminatory hiring practices
  • The refund process is automatic and requires no action from freelancers

Situations Where Connects Are Not Refunded

Proposal Withdrawal

  • If you choose to withdraw your proposal for any reason, the Connects used will not be refunded
  • This includes situations where:
  • You change your mind about the project
  • You discover the project isn’t a good fit
  • You become unavailable for the work
  • You find another opportunity

No Client Response

  • Connects are not refunded if the client:
  • Never reviews your proposal
  • Reviews but doesn’t respond to your proposal
  • Chooses another freelancer
  • Abandons the job posting without officially canceling it

After Interview Stage

  • Once you’ve entered the interview stage with a client, Connects will not be refunded even if:
  • The client ghosts you after the interview
  • You decide not to proceed with the project
  • The client chooses another freelancer

Additional Information

  • Refunded Connects will appear in your account with a “Refunded” status
  • You can view your Connect history, including refunds, in your account settings
  • Contact Upwork Support if you believe you should have received a refund but haven’t
  • Refunded Connects maintain their original expiration date if applicable

Impact of Connects on Job Applications

The introduction of the Connects system revolutionized the job application process:

  • Reduced Spam Applications: Freelancers are more mindful of their proposals, reducing irrelevant applications.
  • Improved Proposal Quality: Connects encourage freelancers to tailor their proposals to match client needs.
  • Fair Competition: By limiting proposals, Connects create a level playing field.

Challenges for New Freelancers

While Connects improve overall quality, they can pose challenges for newcomers:

  • Financial Barrier: New freelancers often struggle with the cost of purchasing Connects.
  • Limited Opportunities: With fewer Connects, beginners need to be extra selective.
  • Portfolio Challenges: Without reviews or experience, it’s harder to justify spending Connects on applications.
  • Boosted Proposals Pressure: Established freelancers with larger budgets can overshadow newcomers.

Tips for Overcoming Connects Challenges

  • Leverage Free Connects: Maximize Upwork’s monthly perks and special promotions.
  • Choose Jobs Wisely: Apply for jobs that match your skills and have lower competition.
  • Write Outstanding Proposals: Highlight your expertise with clear, concise, and tailored proposals.
  • Start Small: Build your profile by applying for smaller projects to gain reviews and experience.
  • Track Connect Usage: Analyze the success rate of your applications and adjust your strategy accordingly.

Best Practices for Connect Management

  • Review job postings carefully before submitting proposals to avoid wasting Connects
  • Keep track of your Connect usage and refunds in your account settings
  • Consider purchasing additional Connects in bulk if you frequently submit proposals
  • Wait for official job cancellation notices rather than withdrawing proposals if you suspect a job posting might be removed

Conclusion

Upwork Connects are more than just tokens; they’re an essential tool for navigating the platform. While they pose challenges, especially for new freelancers, strategic use can lead to significant success.

By focusing on quality, crafting exceptional proposals, and managing your Connects wisely, you can turn these challenges into opportunities and thrive on Upwork.

Stay persistent, adapt your strategy, and remember: every Connect counts!

Leave a Reply